Glossary

  • Our team monitors your entire network to make sure it is running securely and efficiently. Giving you peace of mind knowing your IT environment is being monitored. In many cases, we can remediate the issue(s) before you even know that they are happening. If you happen to be a M365 customer,(...)
  • Designated engineers that know your systems. Our dedication to your technology solution starts with a designated engineer for you and your company. We believe having a dedicated engineer is important to providing the most consistent services possible.
  • Our highly knowledgeable staff is available to you, providing ongoing assistance, troubleshooting, and technical support to ensure the success of your IT environment. Our team is willing to go above and beyond to ensure that any issues or concerns are addressed and resolved in a timely(...)
  • DNS protection refers to the use of security measures to protect the Domain Name System (DNS) from various types of threats and attacks. DNS is a critical component of the internet infrastructure that translates domain names, such as www.example.com, into IP addresses that computers can(...)
  • Email fraud is a growing threat to businesses and individuals alike. Attackers use various techniques, such as phishing and spear-phishing, to trick recipients into divulging sensitive information or transferring funds to fraudulent accounts. Therefore, it is essential to have effective email(...)
  • Email protection and archiving can provide a comprehensive approach to managing email communication in modern businesses. By implementing strong email protection measures and archiving solutions, businesses can safeguard their email communication against cyber threats, comply with regulations(...)
  • Employee awareness training is a proactive approach aimed at educating and sensitizing staff to potential cybersecurity threats and best practices for safeguarding sensitive information. This training equips employees with the knowledge and skills needed to recognize and mitigate security(...)
  • Encryption is the process of converting plain text or data into a coded form to protect its confidentiality and integrity during transmission or storage. Encryption uses an algorithm or mathematical formula to scramble the plain text or data, which can only be decoded or deciphered by someone(...)
  • Endpoint Detection & Response (EDR) is a security solution that is designed to help detect and respond to advanced threats on endpoints such as computers, servers, and mobile devices. EDR solutions typically collect data from endpoints, analyze it, and use it to identify potential threats in(...)
  • Endpoint Protection, Detection & Response (EDPR) is a security solution that combines various technologies and processes to protect endpoints, such as computers, servers, and mobile devices, from cyber threats. EDPR solutions are designed to provide comprehensive protection against a wide(...)
  • Multi-factor authentication (MFA) is a security mechanism that requires multiple forms of identification from a user in order to grant access to a system or application. It goes beyond the traditional username and password combination and adds an additional layer of security to protect(...)
  • Both onsite and offsite backups are important for effective disaster recovery planning. Onsite backups provide quick access to data in case of a minor issue, while offsite backups provide an additional layer of protection in case of a major disaster. We recommend a combination of both onsite(...)
  • Pluggable Authentication Modules (PAM) provides a way for system administrators to configure authentication policies, such as password complexity requirements and account lockout policies, that can be used across different applications and services. It also allows for the use of different(...)
  • Patching and updating is the process of applying changes or fixes to software, applications, or operating systems to address security vulnerabilities, bugs, and other issues. We believe that timely patching is critical. We test and confirm the functionality of the patches we push out to make(...)
  • Email phishing simulator tool that allows businesses to conduct simulated phishing attacks to test their employees’ awareness levels. This tool is for businesses looking to improve their cybersecurity posture, particularly in the areas of employee awareness and training. Its approach to(...)
  • Security Operations Center (SOC) is pivotal in responding promptly to threats. The SOC ensures continuous monitoring, swift investigation, and proactive measures, maintaining a resilient security posture for the organization around the clock.
  • Our Simple IT Management (SIM) is based on a per-user and per-server cost that includes support and monitoring of all your existing network technology. Our goal is to provide you with fast, personable, and effective service while adhering to your budget.
  • Single Sign-On (SSO) is an authentication process that allows a user to access multiple applications or services with one set of login credentials—typically a single username and password. With SSO, users log in once, and the system authenticates them across connected systems without needing(...)
  • Our exclusive Solution Stacks is tailored to enhance the productivity and security of your organization. These Solution Stacks seamlessly integrate: spam filtering & email archiving, leading-edge Endpoint Detection & Response (EDR), Microsoft Office 365 or Google Workspace user backups,(...)
  • Spam filtering is the process of identifying and blocking unwanted or unsolicited emails, protecting users from unwanted content and potential security threats. Email archiving involves the long-term storage and retrieval of emails for compliance, legal, and historical purposes, ensuring(...)
  • Spear phishing is a targeted form of cyberattack where malicious actors personalize fraudulent emails to deceive specific individuals within an organization. Unlike generic phishing attempts, spear phishing involves careful research on the target to craft convincing and tailored messages,(...)
  • Single Sign-On (SSO) is an authentication process that allows a user to access multiple applications or services with one set of login credentials—typically a single username and password. With SSO, users log in once, and the system authenticates them across connected systems without needing(...)
  • Threat hunting is an advanced security feature that proactively searches for hidden threats within a network, utilizing sophisticated algorithms for real-time analysis. This proactive approach goes beyond traditional detection methods, identifying and neutralizing potential risks before they(...)
  • Workstation monitoring involves the continuous observation of computer systems, applications, and user activities within a workplace environment to detect and address security issues and performance issues. Patching refers to the regular application of updates, fixes, or patches to software(...)

(320) 441-7050

Scroll to Top