Simple IT Management

No rest monitoring. We monitor your entire network and make sure it is running as securely and efficiently as it can. You can sleep easy knowing that we always have our eyes on your infrastructure. In many cases, we can remediate the issue(s) before you even know that they are happening. If you happen to be a M365 customer this monitoring extends to the cloud. We setup and maintain policies that help protect and monitor your companies M365 space without getting in the way of what you have to do.

Skilled support technicians and expert engineers are available from 8am to 5pm CST, excluding holidays. We make our highly knowledgeable staff available to you. With West Central Technology in your corner, you finally can make technology work for you.

Smart Patching. We do not just say we are going to update your systems. We test and confirm the functionality of the patches we push out to make sure that they will not disrupt your business.

Endpoint Protection and Response (EDR) provides zero day protection. Older signature based antiviruses wait until the bad stuff happens before knowing when to protect against it. Our EDR uses advanced AI algorithms to watch for the malicious attack and isolates and then remediates immediately before it can infect your network. Our EDR also has a rollback feature that lets you roll back files and data to the state prior to the event.

Email protection for the modern age. We not only deliver a spam filter solution that helps keep unwanted emails out of your workers inbox, we also utilize advance threat protection to help protect your users from getting infected emails. Our email protection is then brought together with an archiving solution to protect your company from losing emails due to unintentional and intentional deletion.

No more phishing emails or unsafe messages. Our protection provides a layer that stops phishing emails at the door. Keep your users safe from emails that try to get their information or pretend to be someone else. With new and more sophisticated attacks against your end users mail the likelihood of an event isn't a matter of if but when. For those times Incident response takes over and isolates and removes the mail from your entire mail system and all users.

Email phishing has made securing your network and end users a challenging task. We realize that your best defense is a educated staff. We employ intuitive and impactful security awareness training so that you can have peace of mind knowing that even your employees are a part of your security solution.

Using only a password to login is unsafe and a security risk. To help keep your end users logins secure, we setup Multi-Factor Authentication (MFA) on the PC. The idea of MFA is to have multiple layers of protection setup to make it difficult for unwanted access but easy for your end users to manage. With our MFA we allow you to secure not just the login to your local resources but also most external sources. (e.g. Microsoft 365)

Monthly scheduled onsite engineer visits. We don’t play hot potato with your network. We understand the value of having the same engineer support your network. At WCT we schedule monthly visits, with the same engineer, to have eyes and hands on your network. This is also time with our team you can use to get even more from your technology. We also include travel up to 50 miles to your location for the monthly service. visit

Backup, backup, backup. We feel backups are a crucial piece of your security. Onsite, or with Microsoft 365, we have your back. We provide backups to your onsite storage and our offsite storage as well as provide backups for your 365 environment. Should something unforeseen happen, we can have your data safe and ready to be brought back online. Your data being available quickly will help keep your business moving forward.

SIM customers get to take advantage of our lowest discount. This is your discount for all installations and services outside the scope of the SIM.